{"id":742,"date":"2026-01-16T15:54:42","date_gmt":"2026-01-16T15:54:42","guid":{"rendered":"https:\/\/kcbroadband.com\/?page_id=742"},"modified":"2026-01-16T16:06:20","modified_gmt":"2026-01-16T16:06:20","slug":"privacypolicy","status":"publish","type":"page","link":"https:\/\/kcbroadband.com\/index.php\/privacypolicy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<style>.elementor-742 .elementor-element.elementor-element-8bc8fda:not(.elementor-motion-effects-element-type-background), .elementor-742 .elementor-element.elementor-element-8bc8fda > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url(\"https:\/\/kcbroadband.com\/wp-content\/uploads\/2023\/06\/business-technology-and-people-concept-creative-team-or-designers-working-in-office-2.jpg\");background-position:0px 29%;background-repeat:no-repeat;background-size:cover;}.elementor-742 .elementor-element.elementor-element-8bc8fda > .elementor-background-overlay{background-color:#031624;opacity:0.8;transition:background 0.3s, border-radius 0.3s, opacity 0.3s;}.elementor-742 .elementor-element.elementor-element-8bc8fda > .elementor-container{max-width:1353px;}.elementor-742 .elementor-element.elementor-element-8bc8fda{transition:background 0.3s, border 0.3s, border-radius 0.3s, box-shadow 0.3s;margin-top:-100px;margin-bottom:0px;padding:200px 0px 140px 0px;z-index:0;}.elementor-widget-icon-list .elementor-icon-list-item:not(:last-child):after{border-color:var( --e-global-color-text );}.elementor-widget-icon-list .elementor-icon-list-icon i{color:var( --e-global-color-primary );}.elementor-widget-icon-list .elementor-icon-list-icon svg{fill:var( --e-global-color-primary );}.elementor-widget-icon-list .elementor-icon-list-item > .elementor-icon-list-text, .elementor-widget-icon-list .elementor-icon-list-item > a{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( 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.elementor-element.elementor-element-8bc8fda:not(.elementor-motion-effects-element-type-background), .elementor-742 .elementor-element.elementor-element-8bc8fda > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-position:center center;}.elementor-742 .elementor-element.elementor-element-8bc8fda{margin-top:0px;margin-bottom:0px;padding:210px 0px 140px 0px;}}@media(max-width:767px){.elementor-742 .elementor-element.elementor-element-8bc8fda{margin-top:0px;margin-bottom:0px;padding:152px 10px 80px 10px;}}<\/style>\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"742\" class=\"elementor elementor-742\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8bc8fda elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8bc8fda\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bdf3b27\" data-id=\"bdf3b27\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f448602 elementor-icon-list--layout-inline elementor-align-center elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"f448602\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/www.kcbroadband.com\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"jki jki-internet-light\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">HOME<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/www.kcbroadband.com\/myaccount\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"jki jki-internet-light\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">MY ACCOUNT<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/www.kcbroadband.com\/networkstatus\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"jki jki-internet-light\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">NETWORK STATUS<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/kcbroadband.com\/index.php\/coveragemap\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"jki jki-internet-light\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">COVERAGE MAP<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9e329fe elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9e329fe\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c653141\" data-id=\"c653141\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0e86641 elementor-widget elementor-widget-heading\" data-id=\"0e86641\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PRIVACY POLICY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d016b83 elementor-widget elementor-widget-text-editor\" data-id=\"d016b83\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0<\/p><p><b>KC Broadband Privacy Policy<\/b> <b>Last Updated: January 15, 2026<\/b><\/p><p>KC Broadband is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you subscribe to or use our wireless broadband internet services, visit our website (kcbroadband.com), contact us, or otherwise interact with us.<\/p><p>By using our services, you agree to the practices described in this policy.<\/p><p><b>1. Information We Collect<\/b><\/p><p>We collect information in these main categories:<\/p><p><b>A. Information You Provide Directly<\/b><\/p><ul><li><p>Contact and account details: Name, billing\/ service address, email address, phone number, and payment information (e.g., credit card or bank details, processed securely via third-party payment processors).<\/p><\/li><li><p>Identification documents: May be required for credit checks, installation, or compliance (e.g., government-issued ID in limited cases).<\/p><\/li><li><p>Communications: Information you provide when contacting support, submitting inquiries, or participating in promotions.<\/p><\/li><\/ul><p><b>B. Automatically Collected Information<\/b><\/p><ul><li><p>Network and usage data: IP address (assigned to your modem\/router), device MAC address, device type, browser type, operating system, connection times, data usage volume, and general traffic patterns (e.g., total bytes transferred).<\/p><\/li><li><p>Performance and diagnostic data: Signal strength, latency, packet loss, equipment status, and troubleshooting logs to maintain and improve service.<\/p><\/li><li><p>Website\/app data: When visiting our site, we may collect cookies, IP address, pages viewed, referring URLs, and interaction data via standard web technologies.<\/p><\/li><\/ul><p><b>C. Information from Third Parties<\/b><\/p><ul><li><p>Credit and identity verification from reporting agencies (for service qualification or payment plans).<\/p><\/li><li><p>Installation\/service partners (e.g., address verification or technician notes).<\/p><\/li><li><p>Publicly available sources or marketing partners (limited).<\/p><\/li><\/ul><p>We do <b>not<\/b> collect or store the <b>content<\/b> of your communications (e.g., emails, websites visited, search queries, or application data) beyond what is necessary for routing traffic and basic network management. We do <b>not<\/b> perform deep packet inspection for non-network-management purposes without your consent.<\/p><p><b>2. How We Use Your Information<\/b><\/p><p>We use collected information to:<\/p><ul><li><p>Provide, maintain, and improve our wireless broadband service (including installation, billing, support, and network optimization).<\/p><\/li><li><p>Process payments and manage your account.<\/p><\/li><li><p>Communicate with you about your service, billing, outages, upgrades, or important notices.<\/p><\/li><li><p>Detect, prevent, and address technical issues, fraud, abuse, or security threats.<\/p><\/li><li><p>Comply with legal obligations, respond to lawful requests, or protect our rights\/property\/safety.<\/p><\/li><li><p>Perform internal analytics, research, and service planning (aggregated\/de-identified where possible).<\/p><\/li><li><p>Market our services to you .<\/p><\/li><\/ul><p>We do <b>not<\/b> sell your personal information to third parties for their own marketing purposes.<\/p><p><b>3. Sharing and Disclosure of Information<\/b><\/p><p>We may share information in these limited circumstances:<\/p><ul><li><p><b>Service providers and vendors<\/b>: With contractors who help deliver service (e.g., billing processors, payment gateways, customer support tools, network monitoring, installation technicians). They are contractually required to use data only for our purposes and protect it.<\/p><\/li><li><p><b>Affiliates<\/b>: With companies under common ownership\/control.<\/p><\/li><li><p><b>Legal requirements<\/b>: To comply with court orders, subpoenas, warrants, FCC requests, or other legal processes; to protect against fraud or illegal activity; or to enforce our terms of service.<\/p><\/li><li><p><b>Business transfers<\/b>: In connection with a merger, acquisition, reorganization, or sale of assets.<\/p><\/li><li><p><b>With your consent<\/b>: For any other purpose you explicitly authorize.<\/p><\/li><\/ul><p>We do <b>not<\/b> share sensitive customer proprietary network information (CPNI) or detailed usage data for marketing by unaffiliated third parties.<\/p><p><b>4. Data Security<\/b><\/p><p>We implement commercially reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. This includes encryption for sensitive transmissions, access controls, and network security measures.<\/p><p>However, no internet-based service or wireless transmission is 100% secure. You are responsible for securing your own devices, Wi-Fi network (e.g., strong password), and credentials.<\/p><p><b>5. Data Retention<\/b><\/p><p>We retain personal information as long as needed to provide services, resolve disputes, enforce agreements, comply with legal obligations, or for legitimate business purposes. Usage logs and network data are typically retained for limited periods (e.g., 6\u201324 months) for billing, troubleshooting, and security.<\/p><p><b>6. Your Choices and Rights<\/b><\/p><ul><li><p><b>Marketing communications<\/b>: You may opt out of promotional emails or texts by following unsubscribe instructions or contacting us.<\/p><\/li><li><p><b>Cookies and tracking<\/b>: Manage preferences via your browser settings (note: disabling may affect site functionality).<\/p><\/li><\/ul><p><b>7. Children&#8217;s Privacy<\/b><\/p><p>Our services and website are not directed to children under 13. We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it.<\/p><p><b>8. Changes to This Policy<\/b><\/p><p>We may update this policy periodically. Changes will be posted here with an updated &#8220;Last Updated&#8221; date. Material changes may include notice via email, bill insert, or website banner.<\/p><p><b>9. Contact Us<\/b><\/p><p>For questions, requests, or concerns about this policy or your privacy, contact:<\/p><p>KC Broadband Email: <span style=\"color: #0563c1;\"><u><a href=\"mailto:privacy@kcbroadband.com?referrer=grok.com\" target=\"_blank\" rel=\"noopener\">privacy@kcbroadband.com<\/a><\/u><\/span> Phone: 816-608-1100<\/p><p>Thank you for trusting KC Broadband with your internet service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6caf31b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6caf31b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1a412fc\" data-id=\"1a412fc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b9225a8 elementor-widget elementor-widget-spacer\" data-id=\"b9225a8\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>HOME MY ACCOUNT NETWORK STATUS COVERAGE MAP PRIVACY POLICY \u00a0 KC Broadband Privacy Policy Last Updated: January 15, 2026 KC Broadband is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you subscribe to or use our wireless broadband internet services, visit our website (kcbroadband.com), contact [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-742","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kcbroadband.com\/index.php\/wp-json\/wp\/v2\/pages\/742","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kcbroadband.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kcbroadband.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kcbroadband.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kcbroadband.com\/index.php\/wp-json\/wp\/v2\/comments?post=742"}],"version-history":[{"count":6,"href":"https:\/\/kcbroadband.com\/index.php\/wp-json\/wp\/v2\/pages\/742\/revisions"}],"predecessor-version":[{"id":753,"href":"https:\/\/kcbroadband.com\/index.php\/wp-json\/wp\/v2\/pages\/742\/revisions\/753"}],"wp:attachment":[{"href":"https:\/\/kcbroadband.com\/index.php\/wp-json\/wp\/v2\/media?parent=742"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}